Refund Policy

Last updated: 2026-08-09

Refundable cases

• Our system failed to pay and no activation email was generated.
• Payment succeeded but proxy-payment hadn't started after 24 hours and you request cancellation.

Non-refundable cases

• The activation email has been generated or sent.
• A wrong recipient email prevented delivery (it can't be changed after submission).
• The account is banned or affected by policy changes after activation.
• Conflicts from an existing subscription via other channels (Apple / Google).

How to request

Submit your order ID and details via Contact; we reply within 1–2 business days. Eligible refunds return to the original method.